Up to Eleven Digital Solutions GmbH Münzgrabenstraße 92/4, A-8010 Graz, Austria Tel.: +43 316 22 84 09 Email: office@ut11.net Website: https://ut11.net
Contact details of our data protection officer: Tel.: +43 316 22 84 09 Email: privacy@ut11.net
Cookies Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the computer system of the user. When a user visits a website, a cookie can be stored on the operation system of the user. This cookie contains a characteristic series of symbols that enable clear identification of the browser when visiting the website again. Cookies that are already in the computer can be deleted at any time. You will find information about how to do this in your browser menu under the item ‘help’. We use cookies to make our website more user-friendly. Some elements of our website require that the visiting browser can be identified after having switched site. This involves the following data being stored and passed on in the cookies: (1) language setting (2) auto-fill function for input forms Furthermore, on our website we use cookies that allow analysis of users’ surfing behaviour. In this way following data can be passed on: (1) entered search terms (2) frequency of page views (3) use of website functions User data collected in this way will be pseudonymised by means of technical procedures. This makes it impossible to associate data with a visiting user. Data are not stored with other personal data of users.
Server Log File For each visit to our website, our system automatically collects data and information about the computer system of the visiting computer The following data are collected: (1) information about the browser (“user agent”) (2) anonymised IP (“internet protocol”) address (last octet of IP address is discarded) (3) date and time of visit (4) exact address of requested page (“request path” and “request type”) (5) status of response to requested page (“response status”) Data are also stored in the log files of our system. Additionally, the complete IP address is stored in the log file of the user. There is no storage of these data together with other personal data of the user.
Web analysis To increase efficiency, on our website we use the services of Google Analytics, a Web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. (“Google”). Google Analytics uses so-called “Cookies”, text files that are stored on your computer and enable analysis of your use of the website. Information about your use of the website (including your IP address) that is created by means of the cookie is transmitted to a server in the US and stored there. To protect the interests of users regarding protection of their personal data, this is done by anonymising the data, meaning that your IP address will be unrecognisable when passed on to Google. You can prevent the storage of cookies by means of a corresponding setting on your browser software; however, we draw your attention to the fact that, in this case, you might not be able to use all of the functions of this website to the full extent. Furthermore, you can prevent transmission of data created by the cookie and referring to your use of the website (including your IP address) to Google as well as the processing of these data by Google, by downloading and installing the browser plug-in available via following link: tools.google.com/dlpage/gaoptout. This website also uses cookies to address visitors via remarketing-campaigns with online advertising at a later time in the Google advertising network. In order to place remarketing advertisements, third-party providers like Google use cookies based on a visit to our website. As a user, you have the facility to deactivate Google’s use of cookies by accessing this Google deactivation page: www.google.com/ads/preferences. The following data are collected during the registration process: (1) User’s encrypted IP address (2) Date and time of access (3) Frequency of page visits (4) Use of website functions (5) User’s operating system (6) User’s Internet service provider (7) Websites from which the user’s system has reached our website (8) Websites accessed by the user’s system via our website (9) Operating systems used by user devices
Social Media plug-ins This website uses social plug-ins (“plug-ins”) of the facebook.com social network, operated by Facebook Inc., CA 94304, USA (“Facebook”). The plug-ins can be recognised by the Facebook logo (white “f” on blue background or a “thumbs-up” sign), or are labelled with the endorsement “Facebook Social Plugin”. The list of and appearance of Facebook social plug-ins can be viewed here: developers.facebook.com/docs/plugins. If you access a website that is part of our Internet presence and contains such a plug-in, your browser makes a direct connection to Facebook servers. The plug-in content is passed by Facebook directly to your browser, which embeds it in the website. We therefore have no influence over the scope of data collected by Facebook with the aid of this plug-in and consequently offer the information below according to our state of knowledge. As a result of integration of the plug-ins, Facebook receives the information that you have accessed the corresponding page of our Internet presence. If you are logged into Facebook, it is possible for Facebook to link your visit to your Facebook account. If you interact with the plug-ins, for example by clicking the Like button or adding a comment, the corresponding information is passed from your browser directly to Facebook and stored there. If you are not a Facebook member, it is nevertheless possible that Facebook determines and stores your IP address. For details of the purpose and scope of data collection and subsequent processing and use of the data by Facebook as well as your rights in this connection and options for settings to protect your privacy, please consult Facebook’s data protection information on: www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to collect data about you via our Internet presence and link them with your membership data stored at Facebook, you have to log out of Facebook before visiting our Internet presence. It is also possible to block Facebook social plug-ins using add-ons for your browser, with Facebook Blocker for example. The legal basis for processing the data is the user’s consent according to Art. 6 Para. 1 lit. a GDPR. The data are deleted as soon as they are no longer needed to achieve the given purpose.
Newsletters There is a facility on our website to subscribe to free newsletters. During the process of registering for a newsletter, data from the input form are passed on to us: (1) Forename (2) Surname (3) Email address In addition, the following data are collected during registration: (4) Date and time of registration During the process of registration, your consent to processing of your data is sought and your attention is drawn to this data protection declaration. In connection with data processing for the despatch of newsletters, the data you provide are passed on to our newsletter provider “Mailchimp”, operated by The Rocket Science Group, LLC with headquarters in Atlanta, USA. In this context, we have concluded a processing contract in accordance with Art 28 GDPR. Your data are used exclusively for despatching newsletters.
Applications for Company Builder offers
On our website there are facilities to apply for various programmes covered by the Company Builders of Up to Eleven (Company Builder, Entrepreneur-in-Residence programme). During such applications, data from the entry forms are passed on to us.
(1) Forename
(2) Surname
(3) Data about the company/startup applying (name, town, time of founding, etc.)
(4) Presentation slides from the company/startup applying (pitch deck)
(5) Curriculum vitae (for applications for the Entrepreneur-in-Residence programme)
(6) Email address
(7) Telephone number (optional)
In addition, the following data are collected during registration:
(8) Date and time of registration
During the process of registration, your consent to processing of your data is sought and your attention is drawn to this data protection declaration.
In connection with the process of applying for the Company Builders programme of Up to Eleven, the data you give are passed on to our provider “Typeform”, operated by TYPEFORM S.L. with headquarters in Barcelona, ESP. In this context, we have concluded a processing contract in accordance with Art 28 GDPR. Your data are used exclusively for processing your application.
Use of Facebook Custom Audiences
Subject to your consent, this website also uses “Custom Audiences from customer lists” of Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA.
Using these, Facebook can target our advertisements at newsletter subscribers who are registered with Facebook. As a result we are able to run targeted advertising for people who have already expressed their interest in our products or our company. These data are passed to Facebook hashed and encrypted. Facebook compares the hash values on the customer list with the hash values of its own stored user data. Facebook then checks the matching data for instances of persons who have not yet liked our Facebook page and delivers our adverts to these Facebook users. You can get more information about the collection and use of the data, the purpose and scope of data collection and further processing and use of the data by Facebook, as well as your options for settings to protect your privacy and rights, from Facebook’s data protection guidelines, accessible via https://www.facebook.com/ads/website_custom_audiences/ and https://www.facebook.com/privacy/explanation among other links.
These personal data are passed on to the following recipients for the above-mentioned purposes:
Up to Eleven Digital Solutions GmbH, Münzgrabenstraße 92/4, A-8010 Graz, Austria
Data processor of the Facebook Custom Audiences service
Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA
Facebook Custom Audiences service provider
With your consent, we use Facebook Custom Audiences of Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, to place advertising on Facebook. This involves passing your data to Facebook Inc. in the USA. Facebook Inc. is a company that has had itself registered in the Privacy Shield list. The EU-US Privacy Shield was passed by the European Commission through Implementing Decision C(2016) 4176 final of 12/07/2016. In accordance with this, Facebook Inc. offers corresponding guarantees for data transferred to the USA. You can get more detailed information from the official Privacy Shield website, www.privacyshield.gov.
Use of Mysms
A registered user can make use of the services of Mysms. Mysms is a web-based facility for sending SMS messages directly from their mobile phone, tablet, PC, etc.
The following data can be collected and subsequently processed in the course of registering:
(1) Name of the user
(2) Telephone number
(3) Email address
(4) Password
(5) Product, service and contract data
(6) The user’s Internet service provider
(7) Date and time of access
(8) Websites from which the user’s system has accessed our website
(9) Websites the user’s system has accessed via our website
(10) Operating systems of user devices
(11) Age, sex, languages, interests, country of residence
(12) Data for fulfilment of legal and regulatory requirements
Inclusion of third-party services and content
We include third-party content and services in our online provision on the basis of our justified interests (i.e. interests in the analysis, optimisation and commercial operation of our online provision in accordance with Art. 6 Para. 1 lit. f GDPR), in order to include their content and services, such as maps and fonts (hereafter summarised as “content”). This always requires that the third-party-providers of this content have access to the users’ IP addresses, because without the IP addresses they would not be able to send the content to the users’ browsers. So the IP address is necessary in order to display this content. We take care only to use content whose corresponding providers use the IP address solely for the delivery of content. Furthermore, third-party providers can use so-called pixel-tags (invisible graphics, also called “web beacons”) for statistical marketing purposes. “Pixel-tags” can be used to collect information such as visitor traffic to the pages of a particular website. Such pseudonymous information can also be stored in cookies on users’ devices, containing technical information such as browser and operating system, referring websites, time of visit and other data about use of our online provision, which can also be linked to such information from other sources.
The following description offers an overview of third-party providers and their content, along with links to their data protection declarations, which contain further information about the processing of data and possibilities to object (so-called “opt-out”) mentioned to some extent already:
1. External fonts from Adobe Typekit (https://typekit.com/)
The inclusion of Adobe Typekit Fonts takes place through reference to a server at Adobe (generally in the USA). Data protection declaration: https://www.adobe.com/privacy/policies/typekit.html